A browser task failed

When a browser task stops before it finishes, Brea tells you why. Brea’s message says something like one of the messages below, and Brea may put it in its own words. Find the one that matches.

If the task found something or saved files before it stopped, Brea tells you what it has and what is missing.

The task stopped before it finished

“The browser stopped early, before it finished the task.” The browser kept failing, so it stopped. Brea sends what it found so far, if anything, and can start again from there. Ask Brea to continue.
“The browser ran out of time before it finished the task.” A task ends 4 hours after it starts. Brea sends what it found so far and can start again from there. Ask Brea to continue, or split the task into smaller steps.
“The browser task ran out of time before I could verify the result.” The task took too long. Ask for a smaller task, or split it into steps.
“The browser kept returning to the same pages without getting further, so it stopped.” Brea got stuck going in circles. Ask again with clearer steps, like the page or menu to use.
“The browser task stopped without making enough progress.” Brea got stuck on the page. Ask again with clearer steps.
“The browser reached its action limit and stopped on the page below.” The task needed more steps than one task can take. Split it into smaller tasks.
“The browser stopped on the page below, which it could not get past.” Something on the page stopped Brea, like a check it couldn’t pass or a step it couldn’t do. Try again later, or do this step yourself.
“The browser stopped on the page below. It may not show everything the request asked for.” Brea sends what it found. Check it, and ask again for what is missing.

The website didn’t open

“The website’s first page never finished loading in the browser, so nothing was done on the site.” Check that the site works, then ask Brea to try again.
“The browser couldn’t open the website’s first page, so nothing was done on the site.” Ask Brea to try again.

Brea was waiting for you

“The browser waited for your answer, but its session ran out of time, so it stopped.” Brea asked you a question during the task and didn’t get an answer in time. Ask Brea to try again.
“The browser session expired while waiting for the saved sign-in.” You didn’t save the login in time. Ask Brea to try again, and save the login when Brea sends the link. See Saved logins.
“The verification-code request expired before the browser could finish.” Brea waits 5 minutes for a code. Ask Brea to try again, and reply with the code when it asks.

If sign-in didn’t work for another reason, see If sign-in fails.

Purchases

During a purchase, the browser stays on the seller’s website. If the site sends the browser to another website, Brea asks you first. If you say no, or the site keeps sending the browser to other websites, Brea stops and tells you where the site went. Brea can start the task again with that website included.

If a checkout stopped before Brea saw an order confirmation, the order may or may not have been placed. Check your email or the seller’s website. See Purchases with Link.

Brea couldn’t run the task

“The browser service is busy, so I couldn’t start the task within its time limit.” Try again in a few minutes.
“I couldn’t confirm that the browser opened. I haven’t repeated the start request.” Ask Brea to try again.
“The browser’s decision service was unavailable, so the task stopped without a verified result.” Try again.
Brea is out of usage. Browser tasks don’t start until your usage resets. See Usage limit reached.

Any other failure

“The browser task could not finish. I don’t have a verified result.” Brea doesn’t know why the task stopped. Ask Brea to try again. If it fails again, contact support and say which website and task it was.