Troubleshooting

Start with the guide that matches your problem:

Quick fixes

Brea can’t use an app. Open the reconnect link Brea texts you. Or open Connectors in your settings, disconnect the app, then connect it again.
Brea can’t sign in to a site. Check the login in Secrets vault in your settings. See Saved logins.
A goal didn’t tell you anything. Brea texts you only when there is something new. Ask “What goals do you have?”, or open Goals in your settings, to check that the goal is there.
A reminder didn’t arrive. Ask “What reminders do I have?” to check that it is set for the right time and time zone.
Brea said “Sorry, something went wrong on my end and I couldn’t answer that. Please try again.” Send your message again.
Brea says it’s out of usage. Brea works again after the reset date it gave you. See Usage limit reached.
You changed your phone number. Text Brea from the new number. Texts from your old number no longer reach Brea.
You were signed out of your settings. Sign in again with your phone number. Signing out signs out only that browser. It doesn’t change anything in iMessage.

If none of these fix it, contact support.